Providing Feedback or Making a Complaint about the OWHSP

The Office the Work Health and Safety Prosecutor is committed to receiving all types of feedback, including complaints, and to effective complaints management to continuously improve our service delivery.

Our Complaints Policy and Procedure is published at Resources.

Complaints are preferably submitted in writing to the OWHSP via enquiries@owhsp.qld.gov.au

Alternatively, a complaint can be sent to: 
Office of the Work Health and Safety Prosecutor 
PO Box 13278 
George Street QLD 4003

Verbal complaints

You can contact us by phone on 07 3406 9898 between the hours of 9:00am to 4:30pm Monday to Friday (excluding Public Holidays).

The staff member who takes your call initially (the receiving officer) may need to arrange a call back or an in person interview with a complaints manager.

Getting help to make a complaint

If you need help to make a complaint, we can provide you with reasonable assistance to do so.

Requests to commence a prosecution

Requests to commence a prosecution are a legislatively based process and are not the subject of the OWHSP’s Complaints Policy and Procedure.

Guidance for any person who wishes to request that the Work Health and Safety Prosecutor (WHSP) commence a prosecution for an alleged offence is found at Request to commence a prosecution.